Terms of Service

Effective date: June 9, 2026

These Terms of Service govern your access to and use of StreamRio. By using StreamRio, you agree to these Terms. If you do not agree, do not use the service.

The Service

StreamRio provides browser-source animated mascot overlays for live streamers. Users can choose characters, connect supported platforms, configure trigger rules, preview reactions, and use a production overlay URL in streaming software such as OBS, Streamlabs, TikTok LIVE Studio, and other tools that support browser sources.

Accounts

You may need an account to use StreamRio. You are responsible for providing accurate account information, keeping your login credentials secure, and all activity under your account.

Overlay URLs

Your production overlay URL is intended for your own streaming setup. Keep it private. Anyone with the URL may be able to load your overlay. You can regenerate the overlay token from the dashboard to invalidate the previous URL.

Plans, Trials, and Billing

StreamRio offers free preview access and paid StreamRio Pro plans. Pricing and plan details are shown on the Pricing page.

Paid plans may include a 7-day free trial. After the trial, your subscription renews automatically at the monthly or yearly price shown during checkout unless you cancel before renewal. You authorize our payment processor to charge the payment method provided for recurring subscription fees, taxes, and applicable charges.

You can manage or cancel your subscription from the billing or orders area when available, or by contacting paul@streamrio.com. If you cancel, your Pro access remains available until the end of the current billing period unless otherwise stated by the payment provider.

Refunds

Fees are generally non-refundable except where required by law or where we explicitly state otherwise. If you believe there has been a billing error, contact paul@streamrio.com.

Acceptable Use

You agree not to:

  • Use StreamRio for illegal, abusive, fraudulent, or harmful activity
  • Attempt to bypass payment, access, rate limits, or security controls
  • Share, sell, or publicly expose private overlay URLs in a way that enables misuse
  • Interfere with StreamRio infrastructure or third-party platform integrations
  • Upload, configure, or display content that violates applicable law or third-party rights
  • Use StreamRio to harass, impersonate, deceive, or harm others

Streaming Platform Integrations

StreamRio depends on third-party platforms and services. Twitch, TikTok, OBS, Streamlabs, TikTok LIVE Studio, and related services may change their APIs, policies, availability, or event delivery at any time. StreamRio is not responsible for outages, delays, or limitations caused by third-party services.

StreamRio is not affiliated with or endorsed by Twitch, TikTok, OBS, Streamlabs, or TikTok LIVE Studio.

Intellectual Property

StreamRio, including its software, interface, branding, documentation, and provided character assets, is owned by StreamRio or its licensors. You may use StreamRio only as allowed by these Terms. You retain rights to your own account configuration and content, subject to the rights needed for StreamRio to provide the service.

Service Changes and Availability

We may update, suspend, limit, or discontinue parts of StreamRio at any time. We work to keep the service reliable, but we do not guarantee uninterrupted or error-free operation.

Termination

We may suspend or terminate access if you violate these Terms, misuse the service, create security risk, or fail to pay applicable fees. You may stop using StreamRio at any time.

Disclaimers

StreamRio is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Limitation of Liability

To the maximum extent permitted by law, StreamRio will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or lost streaming income arising from your use of the service.

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date above. Continued use of StreamRio after changes means you accept the updated Terms.

Contact

For questions about these Terms or StreamRio support, contact paul@streamrio.com.